DISGUSTING SERVICE CAR TRACK

It is amazing how this company would phone me first thing on a Sunday morning to do a sale. When they get the business the installation is almost immediately however we are requesting (several) via email a simple confirmation of installation to provide the insurance who are putting pressure on us for the document. Several emails simply no response! Disgusting surely this is a common request they receive on a daily basis. My biggest fear is if they cannot meet such a very simple request how on earth will they track a vehicle? Disgusting to say the least prefer them to remove the unit and find another tracking vehicle. Not slow to get a commitment from the customer!!!! Not slow to take the money from our bank!!!!