GR
Genevieve R
1 reviews | Active since Jul 2013
01 Nov 2020, 13:49
Disgusting service - awaiting technician.
I have this problem that the tracker they have installed is pulling the battery power. I have called multiple times, since last week to have a technician sent out as I am unable to start the vehicle now.
Every time I call, they advised that they can see I have called and when asked to speak to a manager, they drop the line on me. This happened more than 3 times.
I definitely, without any hesitation would not recommend this company to anyone.
I am disgusted at how they're treating me, and their lack of empathy and empty promises.
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Replies (1)Cartrack's replyOfficial
02 Nov 2020, 09:37 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply02 Nov 2020, 09:37
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
