ES
Erica S
1 reviews | Active since Feb 2025
15 Dec 2025, 11:58
DISGUSTING SERVICE AND RESPONSE
Yet again I complain due to their lack of service, lack of understanding or attending to emails sent, lack of customer consideration, lack of business sense or ethics, lack of function in spite of a person sending numerous emails and making numerous calls at great cost going from department to department. We have an existing business account and want to add vehicles, I get the impression they are making way too much money and dont want more business!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
15 Dec 2025, 12:14 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply15 Dec 2025, 12:14
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
ES
Erica S's updateReviewer Update
15 Dec 2025, 12:27I am truly confident it wont be.
ES
Erica S's update15 Dec 2025, 12:27
Reviewer Update
I am truly confident it wont be.
ES
Erica S's updateReviewer Update
17 Dec 2025, 11:25I still wait for our bank account details to be changed even after 4 weeks it is not done but when our debit order bounces due to Cartracks pathetic service, we will lose the ability to have our vehicles tracked. We have a lot of issues
Deletion of vehicle from Cartrack system which was written off Still getting charged - New vehicle with a tracker on when we purchased Still waiting for the transfer forms - Fitments Still incorrect vehicles getting scheduled not adhering SPECIFIC details in writing - When will this be seen to
IT IS OBVIOUS CARTRACK DOES NOT CARE ABOUT THEIR BUSINESS CUSTOMER/S
Deletion of vehicle from Cartrack system which was written off Still getting charged - New vehicle with a tracker on when we purchased Still waiting for the transfer forms - Fitments Still incorrect vehicles getting scheduled not adhering SPECIFIC details in writing - When will this be seen to
IT IS OBVIOUS CARTRACK DOES NOT CARE ABOUT THEIR BUSINESS CUSTOMER/S
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Erica S's update17 Dec 2025, 11:25
Reviewer Update
I still wait for our bank account details to be changed even after 4 weeks it is not done but when our debit order bounces due to Cartracks pathetic service, we will lose the ability to have our vehicles tracked. We have a lot of issues
Deletion of vehicle from Cartrack system which was written off Still getting charged - New vehicle with a tracker on when we purchased Still waiting for the transfer forms - Fitments Still incorrect vehicles getting scheduled not adhering SPECIFIC details in writing - When will this be seen to
IT IS OBVIOUS CARTRACK DOES NOT CARE ABOUT THEIR BUSINESS CUSTOMER/S
Deletion of vehicle from Cartrack system which was written off Still getting charged - New vehicle with a tracker on when we purchased Still waiting for the transfer forms - Fitments Still incorrect vehicles getting scheduled not adhering SPECIFIC details in writing - When will this be seen to
IT IS OBVIOUS CARTRACK DOES NOT CARE ABOUT THEIR BUSINESS CUSTOMER/S