mK
musarath K
1 reviews | Active since Feb 2015
04 Feb 2015, 11:42
DISGUSTING SERVICE AND ACCOUNT CLERK
I have cancelled my ctrack, last week itumeleng called me and arranged a 3 month payment plan, she debits my account three times in one month for an amount of R1633.20. THIS IS UNACCEPTABLE IVE HAD PLANS FOR THAT MONEY.<br> Leave several messages for her, she does not even return calls, i don't understand your customer service, it is utterly disgusting.<br> then i get told by precious in accounts it will be difficult for them to reimburse me, i must call my bank and try to reverse the payment.<br> THIS IS ABSOLUTELY DISGUSTING SERVICE, NEVER AGAIN WILL I DEAL WITH CTRACK.
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Replies (1)Cartrack's replyOfficial
20 Feb 2015, 15:35Hello musarath1,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Debtors Manager will investigate this matter and resolve this issue as soon as possible.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Debtors Manager will investigate this matter and resolve this issue as soon as possible.
Kind regards,
Minette van Dalen
Cartrack's reply20 Feb 2015, 15:35
Official
Hello musarath1,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Debtors Manager will investigate this matter and resolve this issue as soon as possible.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Debtors Manager will investigate this matter and resolve this issue as soon as possible.
Kind regards,
Minette van Dalen
