Disgusting service

I would rate Cartrack a zero, the worst customer service I have experienced in my life. I spoke to 7 agents and had to confirm my details 7 times as not one agents could handover my details from one agent to another. When you ask a question about a SLA or clients services and the agent cannot answer you they drop the call. Not once can you get back to the same agent, DISGUSTING SERVICE. Cartrack takes roughly 1 hour to respond to a disconnect on my battery and then state my unit might be faulty and must be checked. However if I call and check my unit they state its fine and working 100%. So who is lying client services or control room?? Not one manager can take my call , not one agent can call me back, I spent in excess of 40 minutes to Cartrack and not resolved they only thing that I get is silence on the line or a dropped call.

Definitely cancelling my unit with Cartrack !!!!!

Cannot believe your company can treat clients like this