disgusting service!
this is now my second panic button that is not working, you call them and the say they will get their scheduling department to contact you?? I have been waiting for over a week now!!! How long does it take to call someone back! I was told it has been put through as urgent???? What a load of ****!
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Replies (4)
Cartrack's replyOfficial
02 Sept 2020, 12:05 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply02 Sept 2020, 12:05
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
's updateReviewer Update
02 Sept 2020, 16:47Finally get contacted by scheduling, they can only repair my unit in 2 weeks time??????that is pathetic!
's update02 Sept 2020, 16:47
Reviewer Update
Finally get contacted by scheduling, they can only repair my unit in 2 weeks time??????that is pathetic!
's updateReviewer Update
02 Sept 2020, 16:52So does that mean I don't have to pay my premium for this month as YOUR device doesn't work AGAIN!
's update02 Sept 2020, 16:52
Reviewer Update
So does that mean I don't have to pay my premium for this month as YOUR device doesn't work AGAIN!
's updateReviewer Update
05 Sept 2020, 15:25Technical came to repair my device yesterday(friday)...try to test it today, cartrack can't even give me my location now nor are they receiving my panic buttons???
's update05 Sept 2020, 15:25
Reviewer Update
Technical came to repair my device yesterday(friday)...try to test it today, cartrack can't even give me my location now nor are they receiving my panic buttons???