Disgusting

Car track has been debiting my account as and when they please. I have been complaining since March 2024, where I was debited 3 times in one month. In December, they chose to debit me on a date that I never agreed to, causing extra bank charges and even after I paid by eft, they still went and debited me again, refused to refund me. I stopped debits with bank and have been paying by eft but they still try to debut regardless of me paying before the agreed date. Consultant I spoke to this morning is not addressing my issues and is dismissive of my concerns. Who is paying for all these bank charges and since they can cancel the contract if I don't pay, what happens if they breach the contract by going against what was agreed upon? I am so sick of these people. Noeleen only responds to emails when she likes, so any form of communication is pointless with these people.