Disgusting customer service

Disgusting and poor customer service! Not only did I notify Cartrack via their call centre but also email to inform them that my car was written off and they need to remove their device, I'm STILL getting phone calls daily to tell me my car is at a garage and still have no acknowledgement of receipt to my original email! Then the cherry on top is trying getting a new device fitted for the new vehicle... What a joke! Tossed around from one consultant to another like a rugby ball with no one able to assist me to get a device fitted? Then I get told someone will call me back and appointment will be arranged for this afternoon... Well, no one called me back and it's the evening. The consultants were utterly rude! One even telling me to take my business elsewhere! With that attitude, I'll gladly do so... Just take your device out my old car and perhaps acknowledge receipt of my emails.