TZ
Theo Z

1 reviews | Active since Apr 2020

23 Mar 2021, 17:52

Disgustin cartrack service

Hi am deeply hurt and dissapointed with Cartrack. They dont even deserve the 1 star rating i just gave them. I am even talking the rest of my family members into cancelling this nonsense and silly excuse for a company. In Feb i sold my car and called in to cancel the service. They told me i need to pay one more installement and only then can i cancel. I did that, and called in “AGAIN” to cancel and they read some contract to me that i agree to cancel the service etc. cool and as i go about my business i keep getting calls from their rude call centre and the people i speak to a devils, no call quality assurance at all in that nonsense call centre. They tell me the service is still active and i owe them. How??? When i cancelled?? This is pathetic. I will never ever in my life go back to cartrack. Trust me guys if u dont want a headache in your life, do not go to cartrack. And their call centre is extremely rude.

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Replies (1)
Cartrack
Cartrack's reply23 Mar 2021, 18:02
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team