Mvdw
Marion van der westhuizen
1 reviews | Active since May 2013
22 Feb 2024, 13:19
Disgusted Service
I have a tracker with cartrack since I bought my car. For 9 months the tracker has not been working due to an apparent power outage on the tracker. Nobody informed me. They tried to call me once last year May. So from May last year I have been paying for a tracker that has not been working. What was going to happen if my car was ******? The insurance was not going to pay due to the tracker not working and whos problem was that going to be. I want all my premiums back as from last May up to date. Or this matter will be taken further.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
22 Feb 2024, 15:50Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply22 Feb 2024, 15:50
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Mvdw
Marion van der westhuizen's updateReviewer Update
23 Feb 2024, 15:52So one of your agents called me and is trying to give me stupid excuses. This is totally unacceptable. I want my monet refunded back. OR THIS MATTER WILL BE ESCALATED FURTHER!!!!!!
Mvdw
Marion van der westhuizen's update23 Feb 2024, 15:52
Reviewer Update
So one of your agents called me and is trying to give me stupid excuses. This is totally unacceptable. I want my monet refunded back. OR THIS MATTER WILL BE ESCALATED FURTHER!!!!!!
Mvdw
Marion van der westhuizen's updateReviewer Update
08 Mar 2024, 11:19So your agents informed me that I needed to test the Tracker every three months, yet they picked up that it wasnt working last year May already....What ******* is this. I want my money back from Last year May to date or I will be going on socail Media and every other place I know of. Sort out your mess.
Mvdw
Marion van der westhuizen's update08 Mar 2024, 11:19
Reviewer Update
So your agents informed me that I needed to test the Tracker every three months, yet they picked up that it wasnt working last year May already....What ******* is this. I want my money back from Last year May to date or I will be going on socail Media and every other place I know of. Sort out your mess.