ZX
Zinziswa X
1 reviews | Active since Nov 2021
04 Jan 2022, 09:18
DISGUSTED CUSTOMER!
I have been receiving phone calls from these guys accounts department regarding my outstanding balance. Yes i am aware as i reversed my installment due to the fact that the device was not working and I had reported it immediately after installation that took place on the 4th of December and I have been calling them multiple times to arrange for it to get it fixed. They hang up, or transfer me to different departments.
Secondly, they have tried debiting me for two different plans which i reversed. Its clear that they don't log our complaints otherwise I wouldn't be getting called for the same issue which they claim they will resolve.
I wouldn't RECOMMEND CARTRACK TO ANYONE.
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Replies (1)Cartrack's replyOfficial
04 Jan 2022, 09:19Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply04 Jan 2022, 09:19
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
