SL
Silindokuhle L
1 reviews | Active since Feb 2024
01 Feb 2024, 09:40
Disgusted and Disappointed
Warning Warning Warning!!!Do not go for cartrack.The worst company ever.They don’t care about their customers at all.They are unprofessional and unorganised.The way they are dishonest and disorganised,i am starting to question if should anything happen with my car will they actually care or do anything about it.It’s also as if thier employees are trained to cheat people off thier money.They cannot even send you a statement of account.They double debited my account with R1800 and monthly payment that was extra. You get a call from 10 different people 3 times a day calling about the same issue.Im disappointed and frustrated with CARTRACk.I do not trust them anymore.
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Replies (2)
Cartrack's replyOfficial
01 Feb 2024, 09:41Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply01 Feb 2024, 09:41
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
SL
Silindokuhle L's updateReviewer Update
02 Oct 2024, 13:22When is Cartrack going to get it right.How can there be outstanding fees when there is a debit order in place? How does that work.Finally one of my cars contract is about to end and they require 20 days notice for cancellation. It's been four days since i sent the form and haven't had a response.Instead my account was debited twice. Are we waiting for the 20 days to lapse so i'm forced into paying for one more month?
SL
Silindokuhle L's update02 Oct 2024, 13:22
Reviewer Update
When is Cartrack going to get it right.How can there be outstanding fees when there is a debit order in place? How does that work.Finally one of my cars contract is about to end and they require 20 days notice for cancellation. It's been four days since i sent the form and haven't had a response.Instead my account was debited twice. Are we waiting for the 20 days to lapse so i'm forced into paying for one more month?