Disgusted

14/09/2019. Called into query a debit for labor to the amount of R870 to move my tracking device from one vehicle to the next, I advised the consultant that the amount needs to be debited. Spoke to Sonia Makhuwua who advised me that because I did not call in to query the outstanding amount they decided to debit my account after I made the payment yesterday (13/09/2019) when requesting a refund the consultant told me that I need to wait until Monday before I can be assisted. Furthermore I asked for a supervisor and was told that the supervisor was not in and that Sonia Makhuwua does not know where or why Precious (Supervisor) is and that no one is in charge of the department. This is unacceptable for such a blue chip company and I don't understand why I should accept this.