RP
Rabia P

1 reviews | Active since May 2025

30 May 2025, 11:24

Disgruntled client

Disgruntled customer

Contacted car track 4 times this week regarding a faulty device on my son's car , with very little clarification. Finally an operator booked me with a repair guy to come to our premises on Friday morning @ 10:00 am Waited all morning nobody pitched up. This morning I called again and had to wait for a response for 1 hour . holding on with a cell phone call. the call was dropped . This happened a few times. What bad after service from a company claiming to deliver the best service everytime

Poor Poor Poor after service

Disappointing as the fee is payed each month promptly

0
Replies (1)
Cartrack
Cartrack's reply30 May 2025, 11:38
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team