Disappointed with Car Track.

Good morning,

This morning 05.04.2022 I spoke to 2 customer service agents who confirmed my car track unit in my vehicle was not in use from 19 May 2020. L Mohalajeng and H Mankayi I requested for my contract with car track to be cancelled and the supervisor on duty this morning mentioned its the customers responsibility to ensure the unit is working and therefore refused to cancel my contract with no extra cost. Car track is however willing to cancel my contract with a cost of R1800 not forgetting the unit is not in use and i have been paying since May 2020 TO DATE.

I AM DISGUSTED WITH THE SERVICE AT CAR TRACK. PLEASE READ YOU CONTRACT WITH THEM BEFORE SIGNING UP TO COVER YOURSELF.

I WOULD NOT RECOMMEND ANYONE TO SIGN UP WITH CAR TRACK.