FA
Fadhl A

1 reviews | Active since Jan 2022

12 May 2025, 08:50

Disappointed customer!

I'm being pushed around by Cartrack. I have requested my tracker to get installed on Friday 09/05/25. They confirmed that a technician would do the install and never pitched. I received no calls rescheduling the installation. On Saturday 10/05 I called Cartrack and requested them to install again. They promised to install on the Saturday and never pitched again. The technicians on the phone lines also think nothing of their clients. They have their own conversations with their colleagues while you wait for them to respond to you. Such terrible service. Definitely going to cancel before the installation of the tracker. They don't value their new customers and I can only imagine how poor their other services are.

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Replies (1)
Cartrack
Cartrack's reply12 May 2025, 09:03
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team