1 reviews | Active since Nov 2024
Disappointed Client of 4years
I was called by the scheduling department to get my new device fitted. The person whom I was talking to is Nontuthuko Ndlovu. That girl had the nerve to not only talk over me but to argue with me and hang up on me. When I called back to complain, her second team leader Bongiwe Gonya gave me the rudest service I could ever imagine from a whole supervisor. More details of my complaint is in the recording and I strongly advise the management of this company to check your consultants and how good of a service are they giving to your existing clients. Don’t just focus on giving us great service only when you want us to sign up with you. Nonsense!!!! The service I got from that Nontuthuko is uncalled for and needs urgent attention.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
