1 reviews | Active since Dec 2015
Disappointed Client
The worst decision ever was opting for Cartrack instead of my previous Netstar. I'm extremely disappointed with Cartrack's service. Despite choosing Cartrack for its app functionality, it has been non-functional since installation.
The issues I've experienced include being unable to access the app despite multiple password resets. Even Cartrack's support team has encountered incorrect login errors when trying to log in on my behalf. Additionally, the "Get login" function fails, stating that my credentials are incorrect.
Two months later, two instalments later, I've made numerous attempts to resolve this issue with Cartrack's support team, but despite their promises, no solution has been provided.
If this is the service provided to new clients, I feel sorry for old ones. I rated Cartrack 1/5 because I cannot rate 0/5 and would not recommend their services.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
