SM
Sifiso M

1 reviews | Active since Mar 2023

11 Feb 2025, 09:21

Disappointed Client

I’ve requested for a De/Reinstallation, it is exactly 3 weeks now no progress at all, only been promised a call from kzn scheduling department which has not happened thus far, I’m really disappointed, this company used to be so good in handling such matters.

0
Replies (2)
Cartrack
Cartrack's reply11 Feb 2025, 09:23
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team 
SM
Sifiso M's update06 Mar 2025, 10:19
Reviewer Update
I am writing to express my extreme disappointment with the continued failure to address my request for a tracking unit De/ Reinstallation. Despite receiving a date on the 12/02/25 for attendance which was supposed to be done on the 3rd and 4th of March, no one came or called to inform me of the situation. This is really unacceptable