QB
Quest B

1 reviews | Active since Nov 2017

11 Jan 2022, 09:00

Disappointed

Hallo, I'm disappointed with these company. I had to stop the taxi for 3 days waiting for them since they send me the text and called the driver.

Welcome to Cartrack! Ref *** We will contact you within 48h to schedule an appointment for installation.Tel:***. www.cartrack.com

Cartrack: Friendly reminder that your vehicle has been scheduled for fitment tomorrow 2021-11-11 at 13:00, Ref no ***. Tel: ***. www.cartrack.com The taxi was standing for 3 days without working waiting fir Cartrack. I called the manager to explain even send and email twice but he said he will sort out the problem now I lost income for those days and no one wants to take accountability for my lost. Please assist if situation is like that.

Regards KC Barnard ***

0
Replies (1)
Cartrack
Cartrack's reply11 Jan 2022, 11:09
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and be in contact shortly. 

Kind regards 
The Cartrack Team