DISAPPOINTED BY CARTRACK.

On the weekend before 6 December 2021 I had car trouble on R103. Cartrack did not respond to 2 calls, 2 panic button alerts and I spent 12 hours waiting by myself, after they promised to send assistance. I was taken by 2 men, around 10pm and they took about R9000 of my money. Cartrack never bothered about giving me answers, they even refused to tell my family where I was as my phone had died. After 3 months I stopped my debit order and was hounded by calls up to 10 times a day. Still nobody was interested in my traumatic experience. This year they offered the feeble explanation that their help came after I had been taken by the 2 men🤣The people I spoke to always promised that they would look into it but never did. I was recently told that they have no liability to me. I also requested that my contract be terminated on expiry but they never did that as well and changed it to month to month. Every month it was still not cancelled. The "law firm" sent me threatening emails, very unprofessional threatening sequestration. I ended up settling my account with a discount but I WILL NEVER RECOMMEND CARTRACK.