IN
Innocent N
1 reviews | Active since May 2016
16 Oct 2025, 15:25
DISAPPOINTED
Sanele Mudumane called me and harassed me regarding the arrangement that I honored but I keep getting told that I owe Cartrack whereas I have even canceled their contract. They debited from my account even after I had canceled. I was informed that I would get a refund after 21 days from the 3rd of September 2025. Till this very day, I haven't received my refund but I am told I am owing. Cartrack is such a nightmare 😫
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Replies (2)
Cartrack's replyOfficial
16 Oct 2025, 15:52Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Cartrack's reply16 Oct 2025, 15:52
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team
IN
Innocent N's updateReviewer Update
17 Oct 2025, 17:59Thanks to Thandiwe Shongwe who took her time to solve my issue with Cartrack. Even though I'm not entirely satisfied with the service provider, Thandiwe's service and patience is appreciated. Of all the agents who attended me, she's the best.
IN
Innocent N's update17 Oct 2025, 17:59
Reviewer Update
Thanks to Thandiwe Shongwe who took her time to solve my issue with Cartrack. Even though I'm not entirely satisfied with the service provider, Thandiwe's service and patience is appreciated. Of all the agents who attended me, she's the best.