Disappointed

I'm very disappointed with the level of service car track is offering. I was scheduled for fitment of the tracking devices today at 10h00 in the morning. No communication from them, no one came and install the device. I called them about 04 times , trying to figure what can be the delay. I was told to hold while they checked the technician. I waited about 30 minutes, Until my airtime was finished. Bought another 1 and called again. Still , I did not get assisted at the end. I'm asking myself if its difficult for them to just come and install the device and to assist me again over the phone, I will they be able to assist me in my time of need? Like if my car get ******, will they be able to assist? I cancelled all my appointments with my clients, knowing that they need to come, as I'm also running a business. So I lost money because of this.

This is not the first time they did this. They did it to my husband when he needed installation to his car. But we keep on going back to them, I don't know why cause there are lots of companies who also offer such services.