jB
jenni B

1 reviews | Active since Dec 2010

05 Aug 2020, 09:31

disapointed and frustrated

I was informed when i called last year to take out a Contrack it will be for 24months. was told that the fee will stay R199.00 was told that i can call to take tracker out if i buy a new car and put into new car. I called this morning as i wish for the tracker to be put into my new car. was told this will cost me R800.00 to do :( was told if i cancel the tracker it will cost me R2 000.00 . All i wanted to do is still pay my R218.90 (did not complain about that althouth i did this morning as i was soooooo angry and disappointed.

0
Replies (2)
Cartrack
Cartrack's reply05 Aug 2020, 09:37
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
 The Cartrack Team 
jB
jenni B's update05 Aug 2020, 09:49
Reviewer Update
Thank you i will await your reply to my email as well.
regards,