Device Installation

My de-installation and re-installation was scheduled in October, it took be 8 phonecalls to get the device removed from my old vehicle which was on the 24th of October,

The re-installation was booked for 28 October which has never been done, upon following up I come to realise my vehicle is showing in another town on the app, the re-installation was never done on my current vehicle, seems asthough they installed it on some other vehicle,

I am paying for a device/service which I do not have, Cartrack refuses to copy me in on any emails to the scheduling department (if these emails even exist), another week will go by where I wont hear any feedback, no reference numbers, no tickets created to resolve, every week that goes by another phone call explaining my situation over and over,

Cartracks service is very poor and I am at a point where I will pay myself out of the contract for my personal vehicle just to rid myself of them, and move all my business trucks to another company whom actually provides a service,

My customer number is DELI00054.