Deinstallation and reinstallation.

I have bought a new and I called car track to deinstall the device from my old car that I have sold to we buy cars in Nelspruit. My 1st call was on the 19/08/24. I have sent an email on the 23/08/24 and again on the 27 /08/24.The promise to call and arrange for installation. The insurance is high cause I don't have proof of having a tracker. They can debit but not do their work. Even today I'm still waiting for them.