JJ
Juanique J

1 reviews | Active since Jun 2023

01 Jul 2025, 11:40

Debited for 2 Years for a Service Not Provided — No Accountability from Cartrack

I am extremely disappointed with the way Cartrack has handled my account and this matter. Despite multiple emails and requests over nearly two years, I continued to be debited for a service that was never provided

I feel bul**** into an unfair contract and forced to continue paying for a service not received. No business should treat its customers this way. I strongly advise anyone considering Cartrack to go somewhere else

0
Replies (1)
Cartrack
Cartrack's reply01 Jul 2025, 12:16
Official
Good day Juanique,
 
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.

Kind regards
The Cartrack Team