JJ
Jaco J

1 reviews | Active since Nov 2025

17 Dec 2025, 10:42

Debit orders and spam calls still ignored after official cancellation

I am writing to express my extreme dissatisfaction with Cartrack’s ongoing failure to address a matter that should have been resolved long ago. Despite repeated assurances, I have not received the written apology or confirmation that my name has been cleared. Instead, I continue to receive calls and emails from your organisation, which is both unacceptable and deeply unprofessional.

Your continued disregard for my requests demonstrates a level of negligence that is impossible to ignore. The lack of accountability and failure to rectify your own error is not only inconvenient but has now escalated into a serious breach of my rights. Your inaction leaves me with no alternative but to pursue legal remedies. Please take this as formal notice that I will be forwarding this matter to my attorney for further legal advice. Should this behaviour persist, I will proceed with obtaining an interdict against Cartrack without further warning. Additionally, for the sake of transparency and public record, I will be submitting this complaint to HelloPeter.

I expect immediate confirmation that all communication from your side has ceased, that my name has been fully cleared, and that the promised written apology is issued without delay.

Failure to comply will result in swift legal action.

0
Replies (1)
Cartrack
Cartrack's reply17 Dec 2025, 10:59
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team.