TL
Taryn L

1 reviews | Active since Aug 2022

23 Aug 2022, 11:05

DEBIT ORDER TERROR - CARTRACK!

DO NOT register your vehicle tracker with car track. My debit order is the 25th of every month, and after missing one debit order. They debited me before the 25th of the next month and did not take responsibility of the unpaid debit order charges! They are quick to take your premiums but cant own up to mishaps, AFTER I had distinctly told them to debit me on the 25th.

0
Replies (2)
Cartrack
Cartrack's reply23 Aug 2022, 14:51
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team 

Best regards,

TL
Taryn L's update23 Aug 2022, 14:57
Reviewer Update
Please refer to the chat between the Cartrack service consultant and myself - where everything was answered so bluntly but NO answer to my query asking to cancel my subscription