NK
Nomvula K

1 reviews | Active since Aug 2020

29 Nov 2024, 08:53

Debit order dispute

I cancelled my contract with cartrack and was told its marked for effective cancellation date is 2024/12/05 as there is a 20 working days’ notice period. No where was i told that i would be debited again this month, for a car that is not in my possession any longer. They taking a full moth premium, for a contract that will be fully cancelled in 6 days, this is *****. I want my money back

0
Replies (1)
Cartrack
Cartrack's reply29 Nov 2024, 09:03
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team