TM
Tarrance M
1 reviews | Active since Jan 2024
24 Nov 2025, 13:26
Debit order amount is incorrect
Iam so ****ed about the cartrack, I had a cartrack account back in 2015 if iam not mistaken and got retrenched at work and I've called them to close the account as I was not affording the cartrack anymore, I stopped paying cartrack for my polo on 2021 and I bought a new car on September this year with the cartrack installed from the dealership with the premium of R169, is what I've signed for and guess what now I have to pay for my 2 cars now and is unficable because they have been calling me everyday 7 days a week telling me I have to pay R3800 something and when I asked them to forward my call to the supervisor to refused 😤😤
Helpful (0)
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Replies (2)
Cartrack's replyOfficial
24 Nov 2025, 13:31Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply24 Nov 2025, 13:31
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
TM
Tarrance M's updateReviewer Update
05 Dec 2025, 18:13"Good day, Please be advised that your account has an outstanding balance of R314,05. Please confirm if you have enough funds on your account for the debit order to go off on Monday"
Good day
The message above I receive them every day from your team in my WhatsApp number, they called today to request to pay that R3000 and something and I was told that the VW still appear not yet canceled 🥵. Very poor management I may say because like really I've been complaining about one thing up to 3 months now without solutions. Very disappointed
Good day
The message above I receive them every day from your team in my WhatsApp number, they called today to request to pay that R3000 and something and I was told that the VW still appear not yet canceled 🥵. Very poor management I may say because like really I've been complaining about one thing up to 3 months now without solutions. Very disappointed
TM
Tarrance M's update05 Dec 2025, 18:13
Reviewer Update
"Good day, Please be advised that your account has an outstanding balance of R314,05. Please confirm if you have enough funds on your account for the debit order to go off on Monday"
Good day
The message above I receive them every day from your team in my WhatsApp number, they called today to request to pay that R3000 and something and I was told that the VW still appear not yet canceled 🥵. Very poor management I may say because like really I've been complaining about one thing up to 3 months now without solutions. Very disappointed
Good day
The message above I receive them every day from your team in my WhatsApp number, they called today to request to pay that R3000 and something and I was told that the VW still appear not yet canceled 🥵. Very poor management I may say because like really I've been complaining about one thing up to 3 months now without solutions. Very disappointed