Debit order after confirming there is no active contract

Item: Cartrack
Rating: 1
Author: Francois S

I have confirmation in writing that I have no active contract with Cartrack, since 2014 however they still debit my account with their monthly fee. I have raised this issue with no help from customer service.

Helpful (0)

Replies (2)

Cartrack's replyOfficial

25 Oct 2017, 16:56

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Cartrack's reply25 Oct 2017, 16:56

Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Cartrack's replyOfficial

25 Oct 2017, 17:01

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Cartrack's reply25 Oct 2017, 17:01

Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team