KG
Kerusha G

1 reviews | Active since Nov 2020

01 Jun 2022, 12:39

Debicheck Disaster

I keep calling your call centre just to be told they going to escalate it, I'm still waiting for the debicheck mandate to come through and for some dumb reason you do not have an alternative debit order procedure, this is now resulting in a delay with my fitment! By far this is the worst experience I have had with cartrack!!! I will be canceling this contract as you clearly don't know what you doing and your consultants in both customers services and accounts are poorly trained

0
Replies (1)
Cartrack
Cartrack's reply01 Jun 2022, 14:40
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team