De & Re installation

<p>In July I took my car back to the dealer because it was giving me problems. I called cartrack countless times when they sent me notifications regarding my battery informing them that I took the car back because of a dispute. I asked all the consultants that I spoke to put notes on the system. After 5 months of not having a car I finally bought a new car and asked car track to do a de & re-install on the new car, on the 22nd of December. This has not taken place because the dealer took the car to kzn and they have not made an arrangement with cartrack. the deal did not end well with the dealer and I so if they dont cooperate must i keep on paying for a tracking device for a car that I dont have?I called again today using my own airtime had to wait for my call to be answered while listening to automated machine. I finally got through to Anthony and he asked if the de & re department could call me back I insisted that he transfers me to them however he said that he will send a request instead. guess what???? I did not receive a call back. I am at risk now because I am driving around with a vehicle that does not have a tracker and I explained the situation from July. 5 months later I have this problem? I am really dissapointed.</p>