DAYLIGHT ******* & POOR CUSTOMER SERVICE

I was contacted by a Cartrack sales representative to add my new vehicle to my existing account. During this call, I agreed to add the new car and clearly requested that the tracker for my existing vehicle, a KIA Rio, be cancelled. I was informed that the tracker had been cancelled. However, on 25 March, I was surprised to see that my account was debited for two vehicles. I immediately contacted Cartrack again, only to be told that only the roadside assistance had been cancelled, not the tracker. This was never communicated to me and is not what I agreed to. I then explicitly instructed Cartrack to cancel the tracker for the KIA Rio. Despite this, I have once again been debited this month for two vehicles. This is completely unacceptable. I am being charged for a service that I repeatedly asked to be cancelled, and I was provided with incorrect and misleading information by your staff. This is daylight ******* combined with very poor customer service. Kindly contact me 0n ***