DAYLIGHT ******* BY CARTRACK

I bought my car by the dealer which the dealer install a tracking system for 1 year which was included in the purchasing price. The dealer inform me that after a year cartrack must phone you to continue with the contract.

Cartrack did not phone me for the continuation of the tracking system.

In June 2025 i receive a call that I'm in arrears. I explain to the consultant that i were inform by the dealer that cartrack must phone me for continuation, which cartrack did not phone me. Furthermore, I inform them that i don't have a contract with cartrack for me to be in arrears. The consultant cancel the contract.

The same consultant phone me to inform me that she see i don't have a contract with them and will escalate the matter to the accounts department for removal.

On the 10 August 202 i receive a demand letter that i must pay or otherwise they will blacklist me. Furthermore, they stated, if i want to remove the blacklist i must pay R1800.00.

Customers is clear cartrack don't take concerns regarding to customers queries seriously or deal with it and cartrack want to blacklist you to make money for them.

They put money first then customers.