1 reviews | Active since Aug 2018
Day light *******
Cartrack installed the tracking devise to my vehicle Nissan Micra with unit serial number GS162563 and Vin number VNVK*** on the 2019/09/18 at 05:16pm.I contacted their Control Room on several occasions in order to check the location of my vehicle however it doesn't locate the vehicle.
I reported the matter to their office and promised to sent their technician in order to check what went wrong with the installation but to no avail, after four months I stopped their debit order from my Bank account and requested them to cancelled the account.
One of their staff contacted me and asked the reason for the cancellation whereby I clarified her regarding the matter in question resulted that she promised to cancelled however I still receive sms confirming that my account still overdue for the amount of three months, I contacted their office whereby they confirmed that I still need to pay them the outstanding amount due before they cancelled the account.
I asked why should I pay something that is not functioning because from my point of view they supposed to refund me for the months that I paid them for something that is not functioning, this is particularly frustrating and unacceptable indeed because is a day light ******* practising by Cartrack and I view this matter in a very serious and I need a closure on this.
Yours truly Jerry Nyezi
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
I acknowledge receipt of your correspondence hereunder, with thanks however I would like to bring the following for your attention and consideration.
On the 19 June 2020 Cartrack sent an urgent communication regarding my Cartrack account whereby they demanded that I must make payment within 20 business days and failing which they shall approach the relevant credit bureau to list my name as a default payer and hand over my account to their Attorney's to initiate the necessary legal proceedings against me.
I really don't know what kind of the game Cartrack is playing and is particularly frustrating and unacceptable indeed however I won't rest until South Africa gets to know about the games Cartrack plays and I will blow the hot air on Social Media in order to hear what the public will say.
Regards
Jerry Nyezi
I acknowledge receipt of your correspondence hereunder, with thanks however I would like to bring the following for your attention and consideration.
On the 19 June 2020 Cartrack sent an urgent communication regarding my Cartrack account whereby they demanded that I must make payment within 20 business days and failing which they shall approach the relevant credit bureau to list my name as a default payer and hand over my account to their Attorney's to initiate the necessary legal proceedings against me.
I really don't know what kind of the game Cartrack is playing and is particularly frustrating and unacceptable indeed however I won't rest until South Africa gets to know about the games Cartrack plays and I will blow the hot air on Social Media in order to hear what the public will say.
Regards
Jerry Nyezi