Day Light *******

I sent through my cancellation request 1 November 2024 with the form completed. I had no response from cartrack until I followed up on the 6th only to be asked for information that was on the cancellation form. I resubmitted the form on the 8th but your agents kept calling the company driver as if he is the contract holder, when in fact he's details appear as he was responsible for facilitating the installation and day to day issues that may arise as a driver NOT CONTRACT HOLDER..... how is this foreign to your agents. fast forward according to tracker, my cancellation will take affect 5 November and as per phone call with the DRIVER debit order is due . Why...? so the 20days takes affects when you waste time with my request only to have me ask for feedback and resend information already submitted 1st November . Instead of trying to trying to rob us of our money call to find out if our other vehicles don't need a tracker , Do we not need a camera system for the new company vehicle ...UPSELL don't play delay tactics for R250 or whatever the cancellation was for. TRAIN YOUR STAFF