1 reviews | Active since Mar 2025
Dash Cam Technician's Poor Service
I am very disappointed with the service I received. The technician (I think his name is Nkosana) installed the dash cam on the driver's side at the top of the windscreen instead of placing it neatly underneath the rear-view mirror which is where I expected it to be installed and even on your ads that's where you usually place it.
He also had bad attitude and negative demeanour. During the installation he complained about the appointment time I had booked due to the traffic and remarked that he could have finished work and knocked off much earlier if it wasn't for my booking. I found these comments inappropriate and unprofessional.
The combination of the incorrect installation and the technician's attitude was so disappointing. I expected a higher standard of workmanship and customer service. I want that dash cam out of my car.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
