Dash Cam Installation Confirmation Appointment not honoured and no courtesy call either

The lack of communication and consistency with the dashcam stock arrival is appalling. I was in contact this e tire week and an installation was confirmed for Friday,13 March 2026 and to my surprise and two hours later,after holding for 15 minutes on a call and going through the verification process to be informed that dash cams stock has not been received.😳😳😳

Why would your scheduling department confirm a reinstallation day and time if dashcams stock has not arrived? Why the scheduling department manager did not proactively assign their department to contact clients who were scheduled for today and inform them that dash cams are still not received?🤷🏽♂️

Why would your scheduling department agent tell me that she can’t speak for other agents instead of acknowledging that the ball was dropped by not communicating to clients awaiting their appointments today?

I regret signing up with Car Tracker this time around and your service is vastly deteriorating and your customer service beyond appalling.