JB
Johan B

1 reviews | Active since Oct 2018

23 Sept 2024, 10:39

Damage damage Electical damage

I got car track installed in my car in the begining of the year i started my car before install all was well and runnig like a dream after my install my car had a loud knock on start the car track tec response was we always have a prob with VW with out checking the cause thy left the car like that . My wife calls me at work and tels me she cant come to fetch me becouse of the knock she is afraid to break down on the road i had to take a bolt from work to home 33 kl .when i got home i started the car same knock i called car track thy loggd a ticket and thas where it stayed

i started the car again same knock i left the car to idle after about 20 min the knock stopped ,lovely took the car around the block only to see it does not change gears automaticly i have to change it on my steering wheel reported it again no luck no feedback it was just left like that

I drowve the car like that its my only transport a month after that my wifre dropped met at work went home at 3 o clock the called me told me the car does not want to start i took a bolt home again got home turned on the car on enjn light

i got a mecanic out to come and take a look he found my ECU blew o lovely after replaceing the ecu and got all the new codeing done the car started dove still nog automtic gears drove the car for about 2 month just to have another breakdown all 4 my injectors blew

now car track want to call about my account but did nothing to take a look at the reported issue no i have about R55 000 damage on the car Thank you car track

0
Replies (1)
Cartrack
Cartrack's reply23 Sept 2024, 11:24
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,