Customer SUCKTISFACTION!!!!

I an so mad I an BOILING where I am sitting here. Car track has been deducting random amounts at random times from my bank account and I asked them to block the debit order function from my account. I was proudly informed that they have removed my bank account from their system. This morning I wake up to find a R0 balance waiting for me in my bank account. Apparently cartrack has decided that because I made a short payment of R37 and only paid R400 towards my account (an honest mistake that I would rectify with a decent message, that they will now withdraw the full R437 from my account once off leaving me with a R0 balance in my bank account for the rest of the month. I want an explanation as tk why this second amount was withdraw from my account after I EXPRESSLY REQUESTED CARTEACK TO REMOVE MY BANK ACCOUNT DETAILS FROM YOUR SYSTEM AND I WAS ASSURED THAT IT HAS BEEN DONE. NOW YOU SUDDENLY DEDUCT AN ANOUNT FROM MY BANK ACCOUNT THAT YOU PREVIOUSLY STATED THAT YOU HAVE DELETED!!!!! How on God’s green earth is that possible????? I also sent my proof if payment to several of your account employees and they confirmed accepting the payment and that it must just be allocated. Thar was all done before the 7th that my debit order due date on the 7th was due for so I still had time to pay!! I explained that my payment comes from my SASSA dissability grant so now thanks to his or her personal plans and actions I have R0 for the rest of the month to take care of myself for the rest if the month. It seems like I will be begging next to the road fir cents to buy a can a car or dog food to eat tonight.

I would please like the R400 paid back into my account preferably TODAY still as you were so quick to withdraw it. Also I want PROOF that my banking details HAS IN FACT BEEN REMOVED FROM YOUR SUSTEN and third and lastly I would please lime a formal letter of apology from the person who’s decision it was go ahead and do the debit order despite me 1. Requesting my details to be removed and also what made him decide that doing a debit order and takin the last scents from my bank account leaving me with a R0’00 balance. As you can take my money instantly, I know there is an option fir immediate transfer so that you can refund me. me my money Instantly. For you it is just a mistake of pressing a few buttons. Fior some it means taking their life's because they have no income to live for anymore, some people eat dog and cat canned food just to stay alive (just think about that when you enjoy your next tasty takeaway burger and the majority of people looses their house and sometimes their and their lives because of them being unable to fulfil your obligations and mistakes! Get this right boys! Is not that difficult!