CUSTOMER SERVICE IS THE LAST THINGS, MONEY IS FIRST!

Due to an unforeseen event where my salary came in late, debit order for R133 bounced. I incurred a R147 penalty. Cartrack had not the courtesy I have seen in other companies to call and say "can we debit your account again, do you have funds?"

They went ahead and debited almost dailly now my charges are almost 5 times the R133 they are chasing me for!!!!!.

In these though economic times, I believe only money is at the heart of Cartrack not customer service. What did they change, what did they offer their loyal customers to show they are sympathetic to our plight, I see nothing!

Called them prior to this my call was being picked up and dropped, i could clearly hear ppl in the background.

I even refered a friend 2 weeks ago as per their R99 adverti*****t only to find the premium is R136 the poor guy had to go look elsewhere.