customer paid since 2003 but he does not exist

I installed a Car track unit in 2003 for a Opel Corsa. <br> In 2015/09/28 I asked them to de and re install the unit this is where my problem started thank God my car was not ****** in this time. <br> But back to my problem now their work man ship is so good at Car track that on the 30th Sepember an appoint was made to remove the unit from my Opel to a Toyota. <br> The man that was to remove the unit could not find it, no problem. <br> So now Car track makes a new appointment to remove it in Vereeniging,<br> When they where done the whole dash board of the Opel is in tatters, cannot even close.<br> Because of the state of the dashboard, I phone Car track again and according to Ms R Johnson I do not exists on their system and that I have paid nothing since 2003<br> So if that is the case what happened with the de and re install of the unit. Who will be responsible for the repairs on the Corsa<br> What if my car is ******, I have an installation paper with a R 150 000 guarantee This will be T&C.<br> Where is my payments since 2003 <br> Who is the CEO of Car Track, I would like to talk to the CEO.<br> Can you please comment on the above and if possible contact me A.S.A.P<br> Regards