Customer care nightmare

To whom it may: cocern I Merelitia Hartman ID *** spoke to a very helpful lady Nolene Rigny to assist me with the inefficiency of Catrack & the lack of service that led to being handed over to with no notification. We have terminated the service, but subsequently was not canceled which led to me being blacklisted.My son SB Hartman is prepared to take over ownership of the so called contract i took out which there is no proof of at this stage. If the contract is found we will continue with the fees discussed together to with the fees to remove me from the blacklist together with a letter of removal from the blacklist and my son will take over ownershio if the contract is not found the onus will be on Cartrack to clear my name on their expense and I will not be held reponsible for any further monies I await the call of Nolene Rigby who has been the only person within the Cartrack company that has been able to assist me I commend her time and effort thus far in this very unpleasant matter M Hartman *** Email ***