Customer care fail.

Cartrack's ability to make promises is matched only by their inability to keep them. When I contact their support, the experience is inefficient, as I'm repeatedly transferred to new agents who only seem interested in verifying my personal information rather than addressing the issue. I've paid for a service that isn't being provided, which is deeply concerning. At this point, I have little confidence that they would be able to locate my vehicle in the event of a theft.