Customer *******

To All Cartrack customer a bit of advice when interacting with their contact Centre or support center, make sure you have a call recorder APP on your phone for future claims especially if they fail to recover your car, once you submit a warranty claim they rub it to our face when signing up, they don't even have any records of you requesting for a unit test after service or maybe your car was in an accident, I have learned this the had way, they don't even have a record of me calling them to report that my car was taken to a certified repaired shop to change the status on the unit to maintenance / service or even after the car was released and I told to test the unit which after 31 days or more.