LM
Lethokuhle M
1 reviews | Active since Oct 2024
15 Oct 2024, 19:07
Contract is a ****
I have been going back and forth with this company since January and I’m not getting any help. I have been asking for my contract and voice recording but my request falls on deaf ears even went to the offices and spoke to the accountant in change of my account and still no help. Lettie Herm**** I am very disappointed of your service and you know that the contract I’m being charged/in arrears is ***** because I stated that I am not interested but still your people opened account under my name and I’m being charged how is that possible.
Helpful (0)
Replies (4)0
Replies (4)
Cartrack's replyOfficial
15 Oct 2024, 19:10 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply15 Oct 2024, 19:10
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
LM
Lethokuhle M's updateReviewer Update
15 Oct 2024, 19:16I hope so because I am tired of this whole thing and what is worse is I am not getting help even when I go to your offices
LM
Lethokuhle M's update15 Oct 2024, 19:16
Reviewer Update
I hope so because I am tired of this whole thing and what is worse is I am not getting help even when I go to your offices
Cartrack's replyOfficial
18 Oct 2024, 10:46Good day,
We are unable to reach you on the contact details provided. Kindly provide us with the correct contact details and a consultant will contact you shortly.
We are unable to reach you on the contact details provided. Kindly provide us with the correct contact details and a consultant will contact you shortly.
Best regards,
Cartrack's reply18 Oct 2024, 10:46
Official
Good day,
We are unable to reach you on the contact details provided. Kindly provide us with the correct contact details and a consultant will contact you shortly.
We are unable to reach you on the contact details provided. Kindly provide us with the correct contact details and a consultant will contact you shortly.
Best regards,
LM
Lethokuhle M's updateReviewer Update
18 Oct 2024, 11:03It’s not that you can’t reach but it’s the fact that when you call you say you want a mister which proves the ***** y’all did with my ID and open for a man but charge me!!!!!!!
LM
Lethokuhle M's update18 Oct 2024, 11:03
Reviewer Update
It’s not that you can’t reach but it’s the fact that when you call you say you want a mister which proves the ***** y’all did with my ID and open for a man but charge me!!!!!!!