Continued Customer Service Failures!

Following my previous negative review not too long ago, Cartrack continues to disappoint. After reconsidering my stance, I decided to afford Cartrack an opportunity to regain my confidence. The installation of a new tracking device was scheduled for 8 a.m. today (11/03/2025), AND YET AGAIN, NOBODY SHOWED UP OR CALLED IN ADVANCE TO ADVISE ME ACCORDINGLY.

I then called at 08:20 and inquired about what was happening, after which I was placed on hold listening to the same automated messaging system for 7 minutes, until I decided to end the call. Since then, no one has even bothered to call me back with an update.

I think Cartrack generally has a good reputation, and perhaps it's just my bad luck that I'm not getting any joy