DS
Deon S

1 reviews | Active since Feb 2025

08 Oct 2025, 12:52

Constant Disappointment!!!!!

It is very disappointing, to say the least, that I more often than not experience poor service from Cartrack. It was quite a struggle to arrange that the device be removed from one of my vehicles, which was being traded in for a new vehicle, and to have a new device installed in the new vehicle.

The deinstallation eventually happened on Friday past, and although the re-installation was booked and confirmed from Monday past, I am still waiting. Not even did I receive a curtesy call following the no-show or to reschedule.

I am also with Tracker, who has never disappointed me in any way.

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Replies (1)
Cartrack
Cartrack's reply08 Oct 2025, 13:32
Official
Good evening,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team